AIKm™AI 知識管理學會

AI consulting · Hong Kong

Enterprise AI consulting, from strategy to production

AIKm is a Hong Kong AI consulting practice based at Hong Kong Science Park and one of the pioneering institutes shaping enterprise knowledge management in the city. We take enterprises from AI strategy to production: use-case selection, RAG and knowledge-graph implementation, agentic AI deployment, and governance for regulated bilingual operations under PDPO and cross-border data rules, guided by a farsighted team focused on the societal impact of deep learning and AI.

Strategy

AI strategy & readiness

We assess where AI creates real value in your organisation, map it to your data and processes, and produce a prioritised roadmap that leadership can act on. Covers use-case selection, build-vs-buy, platform choices, and organisational readiness.

Knowledge

Enterprise RAG & knowledge systems

Design and build retrieval-augmented generation systems on your own documents: chunking and embedding strategy for bilingual (English/中文) corpora, hybrid retrieval, evaluation, and production deployment with citation fidelity your teams can trust.

Agents

Agentic AI deployment

Move beyond chat: multi-step AI agents that use your tools, query your systems, and produce finished work under human oversight. We handle task decomposition, tool integration (MCP and custom), reliability engineering and approval workflows.

Governance

AI governance for regulated business

Frameworks for deploying AI under Hong Kong PDPO, cross-border data rules, and international AI regulation. Model risk assessment, audit trails for agentic systems, and bilingual policy documentation designed in at the start.

Visibility

Getting Found by AI Systems

Enterprise visibility across three layers: SEO to rank in traditional search, AEO (Answer Engine Optimization) to become the direct answer in featured snippets, voice search and AI assistants, and GEO (Generative Engine Optimization) to be cited inside ChatGPT, Perplexity and Gemini responses. We deliver question-led content, FAQ and HowTo schema, original data and expert quotes, author E-E-A-T bios, and citations on trusted sites so your organisation is both ranked and named by the AI.

Research Lab

Setting up an in-house AI research lab

We help Hong Kong enterprises stand up a lightweight AI research lab empowered by AI tools, typically 2-3 people plus outsourced technical support, whose remit is to model your own domain knowledge (pricing logic, operational heuristics, client risk profiles) into fine-tuned models, RAG systems and agent workflows. Large parts of the first-year cost can be covered by BUD and ITF funding.

Why an AI research lab

Every Hong Kong company should have an AI research lab

It sounds like a slogan, but Hong Kong's operating environment makes it a practical necessity. High rents and payroll compress margins across property, retail, logistics, insurance and trading; IT talent is scarce; and off-the-shelf SaaS rarely fits PDPO obligations, trilingual (Cantonese, English, Mandarin) workflows, or Greater Bay Area supply chains. Singapore mid-caps almost all run an AI task force already, and a two- to three-year lag shows up in gross margin.

The core purpose of an AI research lab is not to publish papers. It is to model your own business: a trading company's declaration logic, a restaurant group's table-turn forecasting, a brokerage's client risk preferences. That domain knowledge is the firm's most valuable asset, but it usually lives in the founder's head, in Excel sheets and in WhatsApp threads, and external vendors cannot extract it for you.

High-ROI scenarios by industry

Retail / F&B

Cantonese customer-service bots, dynamic pricing, food-waste forecasting.

Logistics / Freight

Email auto-routing and quote generation, container-slot optimisation.

Finance / Insurance

Automated compliance-document review (PDPO / SFC), claims triage.

Property / Facilities

NLP classification of maintenance tickets, key-clause extraction from tenancy contracts.

Professional services

Cross-jurisdiction (HK + Mainland) contract comparison, tax memo drafting.

The lightweight model

An AI research lab in Hong Kong can be very light

Forget DeepMind. A Hong Kong-scale AI research lab is typically 1-2 people: one PM who understands the business, and one Python / LLM API engineer (which can be outsourced). The goal is not to invent new models, but to evaluate existing ones, connect your own data, run a proof of concept, and embed it into an existing workflow. Government funding covers most of year one through the BUD Fund and the Innovation and Technology Fund (ITF) enterprise support scheme.

The cost of doing nothing

What happens in three to five years

A competitor's agents finish in one afternoon what your five staff take a week to do, quoting three days faster and around 15% cheaper. Ten years of client data still sit in your ERP unmodelled, so on exit your valuation is a step lower (acquirers are already asking about data assets). Post-95 and post-00 hires arrive, find no AI workflow, and leave. Put strictly, not every firm should have an AI lab, but every firm with meaningful data volume and repeated decision logic should have a lightweight AI research unit: one that researches the business, not the AI.

How we engage

Discovery, pilot, production

Most engagements start with a two to four week discovery: we assess your data, workflows and constraints, and return with a scoped pilot plan. Pilots typically run 6 to 12 weeks against real data. Production rollouts include evaluation, monitoring and knowledge transfer to your team.

Who advises you

Your AI consultant and advisory bench

Engagements are led by Ir Dr Hoson H.S. Lam, AIKm's Chairman & Chief Scientist and lead AI consultant in Hong Kong. Technical reviews on retrieval, agentic AI and evaluation draw on AIKm's Fellow Members, Prof Kenneth Lam and Dr W.M. Tsang, both named on Stanford University's list of the world's top 2% most-cited scientists. Governance and delivery are reviewed by AIKm's board advisors: Ir Prof John Mok, Prof Wilton Chau and Dr Kelvin Wan (PMI Master Trainer). See the full profiles on the advisory board page.

Discuss a projectSee case studiesTeam trainingGuide: measuring AI KM ROI

Engagement models

Our Engagement Engines

AIKm delivers advisory and capability building through complementary engines: one-to-one executive advisory, in-house corporate programmes, and long-term partnerships that stand up an AI research lab inside your organisation. Pick the engine that matches how your organisation wants to move.

OfferingDuration & Team SizeFee (HKD)What's Included
Engine 1 — Executive AI Advisory (One-to-One)
AI Readiness Sprint~10 hoursHK$30,000–40,000AI opportunity map, governance & PDPO baseline, tool-stack recommendation.
AI Implementation Sprint~20 hoursHK$50,000–60,000Everything in the Readiness Sprint plus a working RAG/agent prototype built on your own documents.
Hourly advisoryFlexibleHK$2,000–3,500 / hourPersonalised AI strategy, governance, and hands-on coaching.
Engine 2 — Corporate Capability Programmes (In-House)
Capability Programme + Deliverables15–21 hours · up to ~20 staffHK$130,000–180,000Training fused with a working prototype on your data, a governance playbook, and 5 bundled advisory hours.
Standard In-House Programme15–21 hours · up to ~20 staffHK$90,000–160,000Customised training for your industry, tools, and data-governance requirements.
Small-Team Programme~10 hours · up to 10 staffHK$60,000–80,000Focused entry-level engagement for smaller teams.
Engine 3 — Long-term Partnership (AI Research Lab Set-up)
AI Research Lab Set-up6–12 months · dedicated lab teamScoped per projectLab team stand-up, first fine-tuned model, RAG pilot, governance framework; BUD Fund / ITF funding-eligible.

All fees in HKD. Delivered in English, Cantonese, or Mandarin, on-site or online.

Governance work aligns with the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and international standards including ISO/IEC 42001. AIKm operates from Hong Kong Science & Technology Parks (HKSTP).

Contact us / Enquire

Frequently asked questions

AI consulting in Hong Kong: FAQ

What does an AI consultant in Hong Kong actually deliver?

AIKm's AI consultants in Hong Kong deliver an assessed roadmap, a working pilot on your data, and a production deployment plan. Typical outputs include a use-case shortlist, a scoped 6-12 week pilot, evaluated retrieval or agent systems, and a governance framework aligned with Hong Kong PDPO and cross-border data rules.

How long does a typical AIKm consulting engagement take?

Discovery runs 2-4 weeks. Pilots on real data run 6-12 weeks. Production rollout with monitoring, evaluation and team handover usually takes a further 8-16 weeks, depending on integration surface and governance requirements.

Does AIKm work with regulated industries in Hong Kong?

Yes. AIKm advises on AI deployment under the Hong Kong Personal Data (Privacy) Ordinance (PDPO), cross-border data transfer rules, and international AI regulation, and builds audit trails and model-risk assessments into agentic AI systems from the start.

Can AIKm build RAG or agentic AI on our own documents?

Yes. AIKm designs and builds enterprise RAG and agentic AI systems on client-owned document corpora, including bilingual English and Chinese content, with hybrid retrieval, evaluation and citation fidelity, and integrates with your existing tools via MCP or custom connectors.

How do I engage AIKm's consulting practice?

Contact AIKm at director@aikm.ai or +852 2839 8100, or use the enquiry form at https://aikm.ai/contact/. Most engagements begin with a scoping call and a short written brief before the discovery phase.

What are AEO and GEO (Getting Found by AI Systems), and how are they different from SEO?

SEO earns rankings in traditional search results. AEO (Answer Engine Optimization) makes your content the single direct answer in featured snippets, voice search and AI assistants. GEO (Generative Engine Optimization) gets your organisation cited inside generative AI answers from ChatGPT, Perplexity and Gemini. AIKm helps enterprises win all three by combining structured data (FAQ, HowTo), question-led writing, original data and expert quotes, and authority signals (E-E-A-T, author bios, trusted citations).